Frequently Asked Questions
Everything you need to know about your R.A.D® performance gear and orders.
What makes R.A.D® footwear different from standard training shoes?
Our footwear is engineered with proprietary R.A.D® foam technology, specifically designed to provide high energy return for explosive movements while maintaining a stable base for heavy lifting.
How long does shipping take for domestic and international orders?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days. All orders include real-time tracking updates.
What is your return policy for performance apparel and footwear?
We offer a 30-day return policy for all items in original, unworn condition with tags attached. Please note that for hygiene reasons, socks must be in their original sealed packaging.
How do I ensure I'm ordering the correct size?
We recommend checking our detailed Size Guide located on each product page. Our training shoes generally fit true to size, but if you are between sizes, we recommend sizing up for extra toe-box room.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay in select regions.
Are R.A.D® products sustainably manufactured?
Sustainability is a core pillar of our brand. We utilize recycled materials in our packaging and are constantly auditing our supply chain to reduce our carbon footprint and ensure ethical labor practices.